Privacy Policy

Effective date: April 29th, 2026

Rycor Property Maintenance (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you contact us by Facebook, phone, or email, or when you use our services.

We may collect: 

Contact information: name, phone number, email address.

Service details: service address, property/unit details, work requests, scheduling preferences, access instructions (if provided.)

Communications: messages and correspondence sent through Facebook, phone calls/voicemails, SMS, and email

Billing information: invoice details, payment status, and related records.

Photos and documentation: photos you send to us or photos we take to document work completed (e.g., before/after), which may include parts of a property.

We use personal information to :respond to inquiries and provide estimates or quotes, schedule and perform maintenance/turnover services communicate about requests, approvals, and updates, issue invoices and maintain accounting records, coordinate with third-party contractors when required (e.g., plumbing, electrical, HVAC)comply with legal, tax, and regulatory requirements.

We do not sell your personal information. We may disclose personal information only as needed to: Third-party contractors/trades when necessary to complete work you request or approve. Service providers supporting our operations (e.g.,bookkeeping/accounting). Legal or regulatory authorities where required by law or to protect our rights and safety.

By contacting us or requesting services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You may withdraw consent where applicable, subject to legal and contractual restrictions.

We retain personal information only as long as necessary for the purposes described above, including legal and accounting requirements. When no longer required, we securely destroy or anonymize the information.

We take reasonable steps to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. No method of transmission or storage is 100% secure, but we use appropriate safeguards for a small service business.

You may request access to, or correction of, the personal information we hold about you, subject to applicable legal exceptions. To request access or correction, contact us using the details below.

If you contact us through Facebook, your information is also subject to Facebook/Meta’s privacy practices. We recommend reviewing their privacy policy for more information about how they handle data on their platform.